Route Service Manager
Company: UniFirst
Location: San Leandro
Posted on: February 2, 2026
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Job Description:
UniFirst Corporation, a leader in the provision of workplace
uniforms and protective wear, is seeking a motivated and skilled
Route Service Manager to join our dynamic team. In this role, you
will oversee the operations of our route service department,
ensuring exceptional service delivery and streamlined operations
across North America. The ideal candidate will be someone
passionate about leading a team to success, driving customer
satisfaction, and optimizing operational efficiency within our
service routes. Manage and oversee the daily operations of route
service personnel to meet or exceed customer service expectations
and company standards. Develop and implement strategies to improve
the efficiency and effectiveness of route operations, including
route optimization and driver training programs. Build strong
relationships with new and existing customers to ensure high levels
of satisfaction and service retention. Conduct regular performance
evaluations and provide feedback and coaching to enhance team
productivity and personal development. Ensure compliance with all
safety procedures and regulatory requirements. Coordinate with
sales and management teams to align route services with overall
business objectives. Monitor and manage the budget for route
operations, including fleet maintenance and labor costs. Resolve
customer complaints in a timely and professional manner. Strong
leadership and team management skills Excellent communication and
interpersonal skills Proficiency in route planning and logistics
management Ability to analyze data and use it to inform operational
decisions Experience with customer service and conflict resolution
Adaptability and capacity to manage high-stress situations Medical
Insurance Life Insurance 401k Preferred: Certification in
Logistics, Transportation, or Supply Chain Management
Keywords: UniFirst, San Bruno , Route Service Manager, Logistics, Transportation & Drivers , San Leandro, California
