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E-Commerce Site Manager

Company: US Main
Location: San Bruno
Posted on: September 16, 2023

Job Description:

Job Overview:

PENNEP is seeking a talented and dedicated Site Merchandising Manager to join our client's dynamic team. The ideal candidate for Client is a critical leader in shaping the customer site experience, overseeing planning & execution of content strategy and tech enhancements that are synergistic with our membership goals. This role will work with many cross-functional partners to drive impact, improvement and innovation to create a truly frictionless online shopping experience and help our eCommerce business.

Roles & Responsibilities:

---You'll sweep us off our feet if:

You understand how customers shop online and use strategic thinking and innovation to create a seamless and fresh site experience for our customers.
You're a visionary constantly looking for ways to set us apart from the competition, driving new and enhanced functionality to make the shopping experience easy and convenient.
You use data and insights to make informed and impactful decisions and you have the acumen to translate complex data into actions and improvements.
You have an incredible focus on operational excellence and getting the fundamentals right and can identify opportunities for efficiency and improvement.
You build trust quickly and can lead by influence, creating impact through partnership as well as ownership.
You believe in and prioritize the collective success of the team and are quick to jump in, help, mentor, and coach your fellow team members.

You'll make an impact by:

Creating an exemplary site experience for your department -You'll drive the holistic site strategy for the Walmart+ member, using customer insights to tell a cohesive story and create a seamless customer experience, overseeing visual site merchandising and content strategy, site functionality, new product on-boarding, and more.
Monitoring site health and performance through analytics and key metrics - You'll oversee the development of site metrics and dashboards to monitor site health, providing strategic insights to internal stakeholders to influence the overall direction for the site.
Becoming an invaluable strategic partner to internal stakeholders - You'll advise on and partner with various internal teams to improve processes, identify opportunities, and scale best practice and governance, driving continual assessment and improvement of the site's strategic direction and execution.
Operating with excellence - You'll land the fundamentals and create and help scale best-in-class efficient workflows, processes and timelines, embedding operational excellence into everything you do and developing associates on the team to increase capabilities and enhance skills, knowledge and performance.

Required Skills and Experience:

Eight years related experience in Merchandising, Site Merchandising, or related field
4+ years demonstrated experience managing a team
4+ years of experience in e-commerce environment
Strong customer obsession focused on building the right site experience for our customer
Analytical and process-oriented, comfortable making data-driven decisions
Ability to set clear team objectives and performance measures
Ability to select and develop a team of future leaders
Demonstrated ability to work as part of a cross-functional team and willingness to take on responsibilities outside primary job description when necessary
Assertive, adaptable and demonstrates initiative in a fast-paced environment with competing priorities------

---Bachelor degree in business or related field or equivalent experience in Business or related field.
Master's Degree in Business or related field


PENNEP works with national, multinational clients and thrives to become one of the world's leading professional services companies with a vision to transform clients' business, operating, and technology models for the digital era. Our leaders have 50 PLUS Years of combined and unique industry knowledge with a consultative approach that helps clients envision, build and run more innovative and efficient businesses.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

PENNEP is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We provide engineering excellence practices training for all our employees.

Keywords: US Main, San Bruno , E-Commerce Site Manager, Professions , San Bruno, California

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