E-Commerce Site Manager
Company: US Main
Location: San Bruno
Posted on: September 16, 2023
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Job Description:
Job Overview:
PENNEP is seeking a talented and dedicated Site Merchandising
Manager to join our client's dynamic team. The ideal candidate for
Client is a critical leader in shaping the customer site
experience, overseeing planning & execution of content strategy and
tech enhancements that are synergistic with our membership goals.
This role will work with many cross-functional partners to drive
impact, improvement and innovation to create a truly frictionless
online shopping experience and help our eCommerce business.
Roles & Responsibilities:
---You'll sweep us off our feet if:
You understand how customers shop online and use strategic thinking
and innovation to create a seamless and fresh site experience for
our customers.
You're a visionary constantly looking for ways to set us apart from
the competition, driving new and enhanced functionality to make the
shopping experience easy and convenient.
You use data and insights to make informed and impactful decisions
and you have the acumen to translate complex data into actions and
improvements.
You have an incredible focus on operational excellence and getting
the fundamentals right and can identify opportunities for
efficiency and improvement.
You build trust quickly and can lead by influence, creating impact
through partnership as well as ownership.
You believe in and prioritize the collective success of the team
and are quick to jump in, help, mentor, and coach your fellow team
members.
You'll make an impact by:
Creating an exemplary site experience for your department -You'll
drive the holistic site strategy for the Walmart+ member, using
customer insights to tell a cohesive story and create a seamless
customer experience, overseeing visual site merchandising and
content strategy, site functionality, new product on-boarding, and
more.
Monitoring site health and performance through analytics and key
metrics - You'll oversee the development of site metrics and
dashboards to monitor site health, providing strategic insights to
internal stakeholders to influence the overall direction for the
site.
Becoming an invaluable strategic partner to internal stakeholders -
You'll advise on and partner with various internal teams to improve
processes, identify opportunities, and scale best practice and
governance, driving continual assessment and improvement of the
site's strategic direction and execution.
Operating with excellence - You'll land the fundamentals and create
and help scale best-in-class efficient workflows, processes and
timelines, embedding operational excellence into everything you do
and developing associates on the team to increase capabilities and
enhance skills, knowledge and performance.
Required Skills and Experience:
Eight years related experience in Merchandising, Site
Merchandising, or related field
4+ years demonstrated experience managing a team
4+ years of experience in e-commerce environment
Strong customer obsession focused on building the right site
experience for our customer
Analytical and process-oriented, comfortable making data-driven
decisions
Ability to set clear team objectives and performance measures
Ability to select and develop a team of future leaders
Demonstrated ability to work as part of a cross-functional team and
willingness to take on responsibilities outside primary job
description when necessary
Assertive, adaptable and demonstrates initiative in a fast-paced
environment with competing priorities------
Education
---Bachelor degree in business or related field or equivalent
experience in Business or related field.
Master's Degree in Business or related field
About PENNEP
PENNEP works with national, multinational clients and thrives to
become one of the world's leading professional services companies
with a vision to transform clients' business, operating, and
technology models for the digital era. Our leaders have 50 PLUS
Years of combined and unique industry knowledge with a consultative
approach that helps clients envision, build and run more innovative
and efficient businesses.
Applicants may be required to attend interviews in person or by
video conference. In addition, candidates may be required to
present their current state or government issued ID during each
interview.
PENNEP is an equal opportunity employer. All qualified applicants
will receive consideration for employment without regard to sex,
gender identity, sexual orientation, race, color, religion,
national origin, disability, protected Veteran status, age, or any
other characteristic protected by law. We provide engineering
excellence practices training for all our employees.
Keywords: US Main, San Bruno , E-Commerce Site Manager, Professions , San Bruno, California
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