IT Support

Company: BayPLS
Location: San Bruno
Posted on: March 20, 2023

Job Description:

Position Summary: -We are seeking an experienced IT Support Person with Salesforce and NetSuite Power User Skills to join our team. The ideal candidate will have a strong technical background, with experience providing IT support and being an expert in both Salesforce and NetSuite.Essential Duties and Responsibilities:

• Serve as the primary point of contact for internal users with IT support issues, including hardware, software, and network issues
• Troubleshoot and resolve technical issues related to Salesforce and NetSuite
• Perform system configurations and customizations in Salesforce and NetSuite as needed
• Develop and maintain training materials and documentation for Salesforce and NetSuite users
• Collaborate with cross-functional teams to identify and implement new features and system improvements
• Provide technical support and guidance to internal users on how to effectively use Salesforce and NetSuite
• Manage IT assets, including hardware and software inventory, and ensure compliance with IT policies and procedures
• Continuously improve technical knowledge and stay current with industry trends and best practicesRequirements:
  • 3+ years of experience in an IT support role, with experience in Salesforce and NetSuite Power User skills
  • Strong understanding of IT infrastructure, including hardware, software, and network systems
  • Excellent problem-solving and analytical skills
  • Strong understanding of Salesforce and NetSuite architecture and data model
  • Experience with system configurations and customizations in Salesforce and NetSuite
  • Excellent verbal and written communication skills
  • Ability to prioritize and manage multiple tasks effectively
  • Salesforce and NetSuite certifications a plusThis is an excellent opportunity for a motivated IT Support Person to grow their skills and take their career to the next level. We offer a supportive and dynamic work environment, as well as opportunities for growth and advancement within our company. We also offer a competitive salary and benefits package, including health insurance, retirement savings plan, and paid time off.PHYSICAL DEMANDS/WORKING ENVIRONMENT--- Hours and days may vary depending on operational needs but are generally Monday through Friday 8:00 am 5:00pm--- Standing or sitting for long periods of time may be necessary.--- Some lifting (up to 40 pounds) may be necessary.Position Type: Hourly -Employee Status: Full TimeBenefits: YesPosition Status: non exemptUnion: NoJob Shift: Day -Shift Hours: 8-5Weekend Requirements: noSchedule: M-F 8am-5pmApplications Accepted: All Applications Accepted -Equal Employment OpportunityBay Area PL Services ("BayPLS") is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without - regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.About BayPLSBringing the Laboratory to you & humanizing healthcare on demand. BayPLS provides -blood draws, covid tests, covid vaccines, in home or at work, for both personal and corporate needs. We have been providing these services to the Greater Bay Area since 2017.Compensation: $80,000-$95,000 AnnuallyBenefits include but are not limited to:--- Competitive compensation--- Flexible PTO (exempt) and generous PTO (non-exempt)--- Comprehensive health coverage, including medical, dental, and vision--- Wellness and mental health resources, including Employee Assistance Programs (EAPs), Paid maternity and paternity leave--- 401(k) plan with match opportunity after 6 months of employmentApplicants have rights under Federal Employment Laws.--- Family & Medical Leave Act (FMLA)--- Equal Employment Opportunity (EEO)--- Employee Polygraph Protection Act (EPPA)

Keywords: BayPLS, San Bruno , IT Support, Other , San Bruno, California