Loss Prevention Customer Service Associate
Company: The TJX Companies , Inc.
Location: San Bruno
Posted on: March 16, 2023
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Job Description:
Loss Prevention Customer Service Associate
Supports a positive customer shopping experience and maintains a
strong store partnership with store teams and Loss Prevention.
Understands operational procedures and deters acts of dishonesty
within established customer service guidelines.
Responsibilities:
* Provides prompt, courteous and knowledgeable service to internal
and external customers
* Engages customers, providing support and creating a positive
shopping environment
* Provides an effective deterrent to theft through customer
engagement and a professional and knowledgeable presence
* Observes proper checkout procedures for customers and
Associates
* Communicates shrink-related concerns to Store Management and Loss
Prevention
* Maintains an effective partnership with Store Management and Loss
Prevention to accomplish work assignments and overall goals and
objectives.
* Coordinates and executes shrink-related activities in partnership
with Store Management
* Supports and participates in store shrink reduction goals and
programs
* Promotes a culture of honesty and integrity; maintains
confidentiality
* Encourages Associate use of shrink reduction resources
* Promotes safety awareness and supports maintenance of a risk-free
environment
* Follows through on commitments; accomplishes goals with minimum
supervision
* Adheres to all labor laws, policies, and procedures
* Performs other duties as assigned
Requirements:
* Excellent communication skills and sound judgment
* Ability to respond appropriately to changes in direction or
unexpected situations
* Team player, working effectively with peers and supervisors to
accomplish tasks
* Able to work a flexible schedule to support business needs
* 0-2 years retail or security experience
Pay Range: $16.00 to $16.50
Actual starting pay is determined by a number of factors, including
relevant skills, qualifications, and experience.
Loss Prevention Customer Service Associate
Keywords: The TJX Companies , Inc., San Bruno , Loss Prevention Customer Service Associate, Other , San Bruno, California
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