Researcher III

Company: Adecco USA
Location: San Bruno
Posted on: September 22, 2022

Job Description:

The "World's Largest Search Engine" is looking for you!!Position DescriptionJob Title: ResearcherProject Overview: -The Trust and Safety team helps our platform grow responsibly, and keep our creator and user communities safe and enjoyable for all. The TnS team is dedicated to supporting our platforms growing base of users, creators and partners around the globe, and defining the guardrails for acceptable content and behaviour, and how they impact the user experience. The Trust & Safety team is on the frontlines of enhancing the -experience, building internet safety, and protecting free speech in our ever-evolving digital world. This is the team where you'll help shape the future of a safer platform for everyone.Overall Responsibilities: -The Trust and Safety UX Research team is looking for a Researcher to support research to help -improve tooling and process efficiencies of our Trust and Safety tool users. This role will involve running internal usability studies, conducting user interviews to understand user journeys and process workflows, and working closely with stakeholders to scope and execute research studies that address critical business needs. This individual will also be responsible for analyzing data and reporting findings from research. This is a 6 month role with an opportunity to extend. -This individual will play an important role on our -Trust and Safety team, which works tirelessly to ensure the safety and wellbeing of our users. By joining this team you will help shape the future of a safer platform.. -Top 3 Daily Responsibilities: -

• -Conduct user research with Trust and Safety internal tool users to identify user behaviors, needs, and pain points experienced during critical workflows. -
• Collect and analyze user behavior through qualitative methods such as interviews, concept feedback, data analysis, and shadowing.
• Develop research deliverables based on research insights such as user journeys, process maps, and other related frameworks representing user and business needs.Skill/Experience/EducationMandatory
• Bachelor's degree in Human-Computer Interaction, Cognitive Science,Statistics, Psychology, Anthropology, related field, or equivalent practical experience.
• 4-5+ years experience conducting research utilizing various methods (e.g., usability studies, contextual inquiry, surveys, etc.)
• 4-5 years experience with workflow or systems mapping
• 4-5 years experience partnering with product, design, and engDesired
• 4-5 years experience on a User Experience Research team.
• 4-5 years synthesizing and documenting research insights.
• 4-5 years experience with research design, utilizing various research methods- including usability studies, contextual inquiries, generative studies and surveys.
• 4-5 years experience coordinating research, including recruiting, scheduling and screening BA/BS degree in Psychology, Human Factors, Anthropology, HCI or other related fields or equivalent practical experienceThis client is requiring that all new hires show proof of Covid-19 vaccination. However, accommodation considerations will be reviewed for those that cannot be vaccinated for medical, religious, or other reasons protected by lawEqual Opportunity Employer/Veterans/DisabledTo read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adeccousa.com/candidate-privacyThe Company will consider qualified applicants with arrest and conviction records

Keywords: Adecco USA, San Bruno , Researcher III, Other , San Bruno, California