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Designer- Content Strategist/UX Writer

Company: Wal-Mart
Location: San Bruno
Posted on: June 9, 2021

Job Description:

Position Summary...

What you'll do...

About the Team

Our team builds products to enhance the lives of millions of Americans. We create compelling digital experiences for customers,whether they are at home, in the store or on the go. We build the tools our merchants need to select the very best products to help our customers live better. We also make the services and systems our 1.2 million employees need to do their jobs in our stores and throughout our entire supply chain.

As a UX Writer/Content Strategist, you'll use your talents of strategy and storytelling to produce impactful product copy that intuitively leads the customer through the experience and take action as necessary. Working closely with your product and design partners, you'll create copy that balance business, legal and technical considerations. In presenting polished work to the wider group, you'll provide context and rationale during review. As a lifelong learner, you'll proactively solicit feedback from stakeholders and develop a keen sensibility of how and when to incorporate changes. Ultimately, you'll transform complex information into best-in-class experiences, keeping the customer's needs top of mind.

At Walmart-as the biggest player in the game-we trust our teams to innovate the future of shopping. If you are motivated by complex, purposeful challenges, being a UX Writer/Content Strategist at Walmart could be the fit you've been looking for.

You'll sweep us off our feet if you...

  • Have 3+ years in UX content strategy working with product copy, feature updates and preferably the accompanying comms.
  • Understand and apply fundamental UX concepts and best practices in writing.
  • Anticipate and invite feedback to improve work product and self.
  • A keen eye for editing and revising; when requirements change or business needs pivot.
  • A growing understanding of systems thinking and information architecture.
  • Iterate with accessibility and inclusion in mind, including ADA compliance standards.
  • A positive mindset with a penchant for puzzles. You're nimble and understand innately what 'less is more' means to the user.
  • A passion for content strategy, enthusiasm for spreading the word and a desire to make a positive impact on the org's culture.

You'll make an impact by:

  • Contributing to the strategic vision of the end-to-end shopping experience by understanding the problem you're trying to solve and delivering customer-centric, on-brand flows.
  • Supporting your team, being detail-oriented and working well with others.
  • Solving complex problems with curiosity and openness.
  • Collaborating cross-functionally to incorporate feedback from different areas of the organization.
  • Using design research, competitive analysis, relevant metrics/KPIs to deliver strategic, engaging, impactful communications.
  • Thinking holistically through the ecosystem of use cases.

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Perks and Benefits

Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.

Equal Opportunity Employer

Walmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions - while being inclusive of all people.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Bachelor Degree and 1 year's design experience OR Masters Degree OR 3 years' design experience

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Developing user experience solutions with agile methodology, eCommerce, Software Design

Primary Location...

850 Cherry Avenue, San Bruno, CA 94066-3031, United States of America

About Walmart

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?

Walmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity - unique styles, experiences, identities, ideas and opinions - while being inclusive of all people.

Hello, Silicon Valley

You don't have to choose between your career and your lifestyle. In Silicon Valley, you can have both.

Discover Silicon Valley

  • Beauty

Fioli Gardens, Woodside

View an art exhibit, take a nature hike, explore the historic Filoli House, or take a class at this gorgeous 654-acre property.

  • Art

SFMOMA

Get your art fix at this internationally recognized collection of over 30,000 works of modern and contemporary art.

  • Education

Computer History Museum

Large-scale exhibits, an acclaimed speaker series, docent-led tours and an award-winning education program bring computer history to life.

  • Purpose

The Dish

Hike or jog throughout the year on terrain dedicated to academic programs, environmental restoration and habitat conservation.

  • Explore

Golden Gate Park, SF

Events, attractions, meadows, lakes, and a Japanese Tea Garden provide for a true escape, without leaving the city.

  • Imagine

The Tech Museum

This family-friendly interactive science and technology center in San Jose provides a glimpse into the most inventive place on Earth - Silicon Valley.

  • Shop

Santana Row - San Jose

Stylish boutiques, world-class shopping, and delectable cuisine = a San Jose shopping trifecta.

  • Disconnect

Pacifica State Beach

Learn to surf or visit the "World's Most Scenic Taco Bell" at this 0.75 mile long crescent shaped escape, a symbol of successful habitat restoration.

  • Reflect

Golden Gate Cemetery

This national cemetery comprises 161 acres dedicated to all the members of the armed forces who served our country.

All the benefits you need for you and your family

  • Multiple health plan options, including vision & dental plans for you & dependents
  • Financial benefits including 401(k), stock purchase plans, life insurance and more
  • Associate discounts in-store and online
  • Education assistance for Associate and dependents
  • Parental Leave
  • Pay during military service
  • Paid Time off - to include vacation, sick, parental
  • Short-term and long-term disability for when you can't work because of injury, illness, or childbirth

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.

Frequently asked questions

  • On average, how long does it take to fill out an application?

On average, it takes 45-60 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information. Please note that some positions require the completion of assessments in order to receive consideration for that role. Those would take additional time.

  • Can I change my application after submitting?

No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button.

  • How do you protect my personal information?

Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart.

  • What are the recommended Internet Browsers for applying for open roles?
  • Internet Explorer 8.0+
  • Firefox 4.0+
  • Safari 4.0+
  • Chrome 12+

See All FAQs

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Keywords: Wal-Mart, San Bruno , Designer- Content Strategist/UX Writer, Other , San Bruno, California

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