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Reservations Tech Expert-Provide Live Support at one of the Bay Area's top companies!

Location: San Bruno
Posted on: October 1, 2024

Job Description:

As a Reservations Technology specialist, our client will count on you to:



Provide superior technical support and build successful long term relationships with internal clients for internal workflow applications and sales tools


Have excellent communication skills--both written and verbal


Troubleshoot, escalate and respond to product support requests from sales teams


Implement, troubleshoot, and support ad serving systems and other Internet-based applications


Analyze support data to identify trends and communicate actionable insights to product stakeholders and sales


Develop training materials and documentation


Identify and define automation opportunities



Minimum Qualifications:


BA/BS Degree.


2-3 year minimum of Ad System support experience.


Strong presentation and verbal communication skills


Experience in technical customer support or account management


Strong analytical, troubleshooting and problem-solving skills



Preferred Qualifications:


Experience in media planning or selling reservation advertising



We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.

Keywords: , San Bruno , Reservations Tech Expert-Provide Live Support at one of the Bay Area's top companies!, IT / Software / Systems , San Bruno, California

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