Housekeeping Supervisor
Company: Sonesta International Hotels
Location: San Bruno
Posted on: May 13, 2022
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Job Description:
DUTIES AND RESPONSIBILITIES: --- Deliver on the promise of
Sonesta Service in all interactions with guests and clients. Manage
according to theSonesta G.U.E.S.T. standards and instill a passion
for customer service in all associates of the hotel. --- Partner
with the Housekeeping Manager to recruit, develop, manage and
monitor performance while makingany recommendations for
disciplinary and other human resources-related actions. --- Inspect
all assigned suites and public areas to ensure furnishings, guest
suites, equipment, linens, and publicareas are clean and in good
repair to meet guest expectations. Advise employees of deficiencies
and instruct oncorrective action. Provide retraining as needed. ---
Assist with training of employees and ensuring that they have the
tools and equipment needed to effectivelycarry out their respective
job duties. --- Assist with scheduling and room cleaning
assignments to ensure proper coverage. --- May perform all
housekeeping duties necessary including cleaning guest suites and
hotel public space to ensureguest satisfaction and owner
expectations. --- Partner with the Housekeeping Manager to
inventory and maintain par levels for linen and room supplies. ---
Monitor commercial laundry supplies and equipment to ensure they
are sufficient and in working order. --- Manage procedures of lost
and found items. --- Promote teamwork and quality service through
daily communication and coordination with other shifts
anddepartmental management. --- Ensure compliance with federal,
state and local laws regarding health and safety services. ---
Perform other duties as assigned.QUALIFICATIONS AND REQUIREMENTS:
--- High School Diploma or equivalent plus two years housekeeping
experience including some supervisorytraining/experience. ---
Previous background from the extended stay industry preferred. ---
Ability to speak, read, and write fluent English; other languages
beneficial. --- Reading and writing abilities are required in order
to document tasks completed, to order supplies, to
receiveinstructions for the day and/or to read equipment manuals
including safety information. --- Mathematical skills, including
basic math, budgeting, profit/loss concepts, percentages, and
variances. --- Problem solving, reasoning, motivating,
organizational and training abilities. --- Experience with
Microsoft Office preferred. --- Frequently standing up, bending,
climbing, kneeling, and moving about the facility. --- Will be
required to regularly use commercial cleaning chemicals. ---
Carrying, lifting or pulling items weighing up to 50 pounds. ---
Will be required to work mornings, evening, weekends, and
holidays.Sonesta recognizes that benefits play a vital role in
helping ensure the health and financial security of employees and
their families. We offer a variety of benefits to our employees
including: Medical, Dental and Vision Insurance, Health Savings
Account with Company Match, 401(k) Retirement Plan with Company
Match, Paid Vacation and Sick Days, Sonesta Hotel Discounts,
Educational Assistance, Paid Parental Leave, Company Paid Life
Insurance, Company Paid Short Term and Long Term Disability
Insurance and Various Employee Perks and Discounts.We are an equal
opportunity employer. All qualified applicants will receive
consideration for employment without regard to race, national
origin, religion, age, color, sex, sexual orientation, gender
identity, disability, or protected veteran status, or any other
characteristic protected by local, state, or federal laws, rules,
or regulations.
Keywords: Sonesta International Hotels, San Bruno , Housekeeping Supervisor, Hospitality & Tourism , San Bruno, California
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