SMB Account Manager - Apparel
Location: San Bruno
Posted on: November 23, 2022
What you'll do...
The Walmart Marketplace is a curated community of respected,
professional sellers who offer only top-quality, authentic products
and best-in-class customer services.
The SMB Account Manager role is at the heart of the Marketplace
organization. As an SMB Account Manager, you will be responsible
for growing accounts in Walmart's Marketplace business. You'll
partner with senior executives and leaders in these accounts to
build their business on the Marketplace through strategic account
planning, performance analysis, inventory insights, exclusive
deals, events, and new product launches. If being in the front seat
of driving a business is exciting, this is the role for you!
By applying to this role, you could work in the following area
* Women's Apparel
* Kids, Shoes
* Accessories & Jewelry
You'll sweep us off our feet if:
* You're seller obsessed and relationship driven.
* You're a visionary always looking for ways to distinguish from
* You thrive in constantly evolving, fast-paced, dynamic
* You're results-oriented with a proven track record of leadership
and taking ownership to produce exceptional results.
* You build trust quickly and lead by influence with the ability to
translate to varied audiences.
* You believe in and prioritize the collective success of the team
and are quick to jump in, help, mentor, and coach your fellow team
* You are creative and resilient - always looking for news ways to
approach problems and drive business performance.
* You enjoy the learning journey and like working with your manager
and partners to continue to add to your tool box
You'll make an impact by:
* Managing several accounts: Serve as a strategic
consultant/account manager - accountable for driving business
growth across a portfolio of sellers. Develop strategies with
sellers to expand selection, improve offer quality and drive
operational improvements across their business.
* Overseeing business performance: Lead annual and quarterly
business planning and performance tracking for strategic sellers.
Conduct deep dive analysis on issues effecting seller business
performance and implement corrective actions. Drive performance
against P&L levers including gross merchandise value (GMV) and
* Being a trusted advisor: Develop strong and trusting
relationships with partners. Serve as the account "quarterback" -
working across the organization to solve issues, address pain
points and implement growth initiatives. Employ a "one team"
approach to accomplish the goals of the business and drive
negotiations from a "win-win" perspective that establishes
credibility and trust with our partners and delivers consistently
* Optimizing offer quality: Work directly with sellers to optimize
their listings including PDP content, ratings and reviews, ship
speed and price competitiveness to maximize search optimization and
discoverability across the platform.
* Driving adoption of seller services: Teach sellers how to be more
successful across the Walmart platform and maximize awareness and
adoption of seller growth initiatives including Walmart Fulfilment
Services (WFS), Walmart Connect, and more.
* Working cross-functionally: Collaborate with Product Management,
Strategy, Operations, Site and Marketing to deliver best-in-class
customer and seller experiences.
* 3+ years' experience in Business Management, Marketing,
Omni-Channel Merchandising, or a related area. E-Commerce
* Strong organizational skills including prioritizing, scheduling,
time management, and meeting deadlines.
* Strong negotiation and interpersonal skills.
* Detail and results-oriented with sense of urgency.
The above information has been designed to indicate the general
nature and level of work performed in the role. It is not designed
to contain or be interpreted as a comprehensive inventory of all
duties, responsibilities and qualifications required of employees
assigned to this job. The full Job Description can be made
available as part of the hiring process.
Benefits & Perks:
Beyond competitive pay, you can receive incentive awards for your
performance. Other great perks include 401(k) match, stock purchase
plan, paid maternity and parental leave, PTO, multiple health
plans, and much more.
Equal Opportunity Employer
Walmart, Inc. is an Equal Opportunity Employer - By Choice. We
believe we are best equipped to help our associates, customers and
the communities we serve live better when we really know them. That
means understanding, respecting and valuing diversity- unique
style, experiences, identities, ideas and opinions - while being
inclusive of all people.www.careers.walmart.com
Outlined below are the required minimum qualifications for this
position. If none are listed, there are no minimum
Option 1: Bachelor's degree in Business or a related field. Option
2: 2 years' experience in Business Management, Marketing,
Merchandising or a related area
Outlined below are the optional preferred qualifications for this
position. If none are listed, there are no preferred
Business Management, Marketing, Omni-Channel Merchandising, or a
850 Cherry Avenue, San Bruno, CA 94066-3031, United States of
At Walmart, we help people save money so they can live better. This
mission serves as the foundation for every decision we make, from
responsible sourcing to sustainability-and everything in between.
As a Walmart associate, you will play an integral role in shaping
the future of retail, tech, merchandising, finance and hundreds of
other industries-all while affecting the lives of millions of
customers all over the world. Here, your work makes an impact every
day. What are you waiting for?
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We
believe we are best equipped to help our associates, customers, and
the communities we serve live better when we really know them. That
means understanding, respecting, and valuing diversity- unique
styles, experiences, identities, abilities, ideas and opinions-
while being inclusive of all people.
Hello, Silicon Valley
You don't have to choose between your career and your lifestyle. In
Silicon Valley, you can have both.
Discover Silicon Valley
Fioli Gardens, Woodside
View an art exhibit, take a nature hike, explore the historic
Filoli House, or take a class at this gorgeous 654-acre
Get your art fix at this internationally recognized collection of
over 30,000 works of modern and contemporary art.
Computer History Museum
Large-scale exhibits, an acclaimed speaker series, docent-led tours
and an award-winning education program bring computer history to
Hike or jog throughout the year on terrain dedicated to academic
programs, environmental restoration and habitat conservation.
Golden Gate Park, SF
Events, attractions, meadows, lakes, and a Japanese Tea Garden
provide for a true escape, without leaving the city.
The Tech Museum
This family-friendly interactive science and technology center in
San Jose provides a glimpse into the most inventive place on Earth
- Silicon Valley.
Santana Row - San Jose
Stylish boutiques, world-class shopping, and delectable cuisine = a
San Jose shopping trifecta.
Pacifica State Beach
Learn to surf or visit the "World's Most Scenic Taco Bell" at this
0.75 mile long crescent shaped escape, a symbol of successful
Golden Gate Cemetery
This national cemetery comprises 161 acres dedicated to all the
members of the armed forces who served our country.
All the benefits you need for you and your family
* Multiple health plan options, including vision & dental plans for
you & dependents
* Financial benefits including 401(k), stock purchase plans, life
insurance and more
* Associate discounts in-store and online
* Education assistance for Associate and dependents
* Parental Leave
* Pay during military service
* Paid Time off - to include vacation, sick, parental
* Short-term and long-term disability for when you can't work
because of injury, illness, or childbirth
Eligibility requirements apply to some benefits and may depend on
your job classification and length of employment. Benefits are
subject to change and may be subject to specific plan or program
terms. For information about benefits and eligibility, see
Frequently asked questions
* On average, how long does it take to fill out an application?
On average, it takes 45-60 minutes to complete your application for
the first time. Subsequent applications will take less time to
apply as our system saves some of your application information.
Please note that some positions require the completion of
assessments in order to receive consideration for that role. Those
would take additional time.
* Can I change my application after submitting?
No, you cannot change your application after submitting, so please
make sure that everything is finalized before you hit the submit
* How do you protect my personal information?
Processing of information on paper is minimal, and Walmart
processes application information using an applicant tracking
system (ATS). Access to the data within the ATS is restricted to
authorized personnel, and the system itself is held to high
security standards by Walmart.
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