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Senior Manager, Revenue Operations - Sam's Club Member Access Platform (MAP)

Company: Sam's Club
Location: San Bruno
Posted on: June 24, 2022

Job Description:

Sr. Manager, Revenue Operations - Sam's Club Member Access Platform (MAP)The Sr. Manager, Revenue Operations will drive critical business insights for Sam's Club Member Access Platform's leadership team. This includes leading the charge in improving sales reporting, which enables the development of fact-based insights that in turn bring about enhancement in sales efforts and achievement of sales targets.With a combination of exceptional analytical skills, an insatiable curiosity, and an entrepreneurial, "get stuff done" mindset, you'll help us better understand our business trends and drive changes that will shape the future of Sam's Club Member Access Platform.The ideal candidates will be experienced in working effectively, cross-functionally within a highly matrixed organization across variety of stakeholders which include Sales, Finance, HR, Talent Acquisition, Total Rewards, and Business Intelligence. You will demonstrate sound business judgment and successfully proven you can influence others. This individual will report into the Director of Revenue Operations Sam's Club Member Access Platform team as part of the centralized Sam's Club Member Access Platform Operations organization. Primary responsibilities include:Improving Sales Performance/Productivity/Governance

  • Formulate, define, and maintain Sales Productivity KPIs in order to promote behavior and alignment with the business's overall values and objectives
  • Partner with Sales leadership, Finance, HR on Sales AOP process & location strategy, determining goals, HC assignment for the Sales team
  • Partner with Finance, HR, Total Rewards on design of Sales Incentive Plan with a focus on improving sales productivity and target; provide strategy and process recommendations inclusive of modeling for additional incentive programs
  • Manage quarterly SIP process and review with Finance, Head of Sales and Total Rewards to ensure accurate and on-time payout delivery
  • Evaluate and partner with Head of Business Systems & Intelligence team to implement new tools to manage Sales effectiveness
  • Own Sales data analytics & management including building out Sales Productivity stats related dashboard, metrics monitoring and partnering with Sales leaders, Head of Ad Operations, Finance for metrics improvementSales Pipeline and Forecasting
    • Partner with Sales leadership to ensure highest fidelity of pipeline data and precision accuracy for company monthly/quarterly forecast submissions
    • Support financial reporting processes and carry out forecasts using predictive models/tools to identify and adjust accordingly to factors with possible effects on sales
    • Manage dashboards and reports enabling teams to easily understand business health and goal attainment levelSpecial Projects
      • Tackle ambiguous strategic questions facing the business. Partner with leaders throughout MAP to build business cases for new business initiatives. Drive the "follow through" on those initiatives to ensure smooth execution across a diverse array of cross-functional partnersBasic Requirements
        • BA/BS degree in Business, Computer Science or Engineering - or 5+ equivalent practical application work experience
        • Experience w/in digital media sales industry, Sales Incentive Planning & Design and Resource Management
        • Strong experience with business process definition, best practices, and reengineering
        • Knowledgeable with data migrations from third party systems to Salesforce
        • Understanding of key concepts of user centered design and design thinking
        • Strong communication skills - able to communicate effectively w/varied audiences from business to technical as well as with leadership.
        • Great teamwork and collaboration skills

Keywords: Sam's Club, San Bruno , Senior Manager, Revenue Operations - Sam's Club Member Access Platform (MAP), Executive , San Bruno, California

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