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Account Manager

Company: Cella
Location: San Bruno
Posted on: January 15, 2022

Job Description:

We are looking for an Account Manager who drives business growth by maintaining and growing relationships between the client teams. This role serves as a lead and is responsible for retail satisfaction, ensuring experience matches or exceeds their expectation. This position is expected to oversee the creative and merchant relationships and make certain all teams are consistently receiving best in class service, representing the needs and goals within the organization.
Account Manager Responsibilities:

  • Act as an elevated point of contact for assigned teams and projects (primary day-to-day contact is generally the Producer).
  • Manage and develop strong relationships with business decision-makers through ongoing communication.
  • When necessary, maintain contact with business and creative for all phases of projects, insuring smooth communications at all times.
  • Ensure project schedules are communicated and adhered to.
    Account Manager Qualifications:
    • Bachelor's degree or equivalent industry experience
    • Minimum of 2 years in account management or client services in a creative production environment or media agency
    • Proficient in Excel, Word, PowerPoint, Outlook on MAC or PC
    • Leadership skills, excellent communication and interpersonal skills with ability to demonstrate initiative, self-motivation and assertiveness
    • High level of ethics and integrity
    • Highly organized and focused multi-tasker with strong attention to detail
    • Ability to manage conflict within teams
      Preferred Qualifications:
      • Strength in developing strong internal/external relationships
      • Track record for forward and innovative thinking
      • 2+ years' experience growing business relationships, managing relationships with a value of at least $1M
        JOB ID: 323182SB
        LI#-SB1Cella is an equal opportunity employer. All applicants will be considered for employment regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status, or any other characteristic protected by federal, state, or local law.

Keywords: Cella, San Bruno , Account Manager, Executive , San Bruno, California

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