Center Manager - San Bruno

Company: Hairclub
Location: San Bruno
Posted on: February 23, 2021

Job Description:

SCOPE AND ESSENTIAL RESPONSIBLITIES:

• Achieve volume, revenue, and profitability goals
• Appropriately staff and manage center talent and hold entire team accountable
• Implement and execute of all company strategies, programs, and communications
• Assure experiential needs of potential and actual clients are exceeded by appropriate team member(s)
• Advance the Center's operations by initiating, coordinating, following, and enforcing program, operational, and personnel policies and procedures
• Generate local marketing, lead generation, and staff pipeline
• Perform other reasonable duties as assigned
  SCOPE AND ESSENTIAL RESPONSIBLITIES:
  

• Manage the Center Team by holding employees responsible for their job duties and accountable to meet or exceed expectations while following HairClub policies and procedures
• Collaborate with Field Leadership and Corporate Departments to maximize profitability, meet or exceed goals, and motivate team
  KEY MEASURES OF SUCCESS:
  
• Increase Center's Client Retention and Growth
• Meet or Exceed Total Center Revenue
• Meet or Exceed Center's Profitability Goals
• Meet or Exceed Improve Net Promoter Score ("NPS")
• Maintain Highly Engaged Workforce
  QUALIFICATIONS:
  
  • At least five (5) years of relevant management experience
  • Relevant sales and long-term client relationship experience
  • Experience with profit and loss statements ("P&L")
    KEY COMPETENCIES:
    
    • Hyper-focused on exceptional client experience
    • Communicate effectively with all persons in the Company
    • Build professional relationships
    • Utilize superior organizational and time management skills
      
      HairClub is an Equal Opportunity Employer

Keywords: Hairclub, San Bruno , Center Manager - San Bruno, Executive , San Bruno, California