Customer Experience Specialist - FT
Company: Avis Budget Group
Location: San Bruno
Posted on: July 2, 2025
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Job Description:
$21.96/hour Immediately hiring! If you thrive in a fast-paced
environment where attention to detail , professionalism and people
skills make all the difference, we want you on our team. Whether
you come from a customer service background or have experience as a
valet driver this is your opportunity to join our team ! What
You’ll Do: You will act as the front-line customer experience
specialist for our valued customers, ensuring a seamless,
personalized experience from rental to return . You’ll be
responsible for clear communication, smooth logistics , and
delivering premium customer experience at every step . Deliver a
best -in-class experience for all customers, ensuring a welcoming,
professional, and personalized interaction Collaborate with team
members and management to coordinate tim ely vehicle pick - up and
drop - off Communicate proactively with premium -level customers
via phone, text, email and app to confirm logistics , special
requests , and meeting locations Gr eet customers warmly upon
arrival, o pen vehicle doors , assist with luggage, and pr ovide an
overview of the rental vehicle Provide premium custo mer experience
by delivering ve hicles directly to customers What We’re Looking
For: Minimum 1 year experience in a customer service role,
preferably hospitality or car rental Professional, friendly
demeanor with a focus on customer satisfaction Strong verbal and
written communication skills Technologically proficient and
comfortable using various mobile device s Valid Driver’s License
Must be 18 years of age and legally authorized to work in the
United States Ability to work in a fast-paced environment with
strong multitasking and organizational skills Flexibility to work
various hours not limited to evenings, weekends and holidays
Willingness to work outdoors in all weather conditions On-Site
Requirement: This position requires regular, on-site presence and
cannot be performed remotely Ability to lift up to 50 pounds,
continuously sit, stand, walk, enter, exit, and drive a variety of
automobiles in all weather conditions, talk, hear/listen and type
Perks You’ll Get: Bi-weekly hourly wage (New York and Puerto Rico:
weekly wage) On-the-job training Paid time off Medical, Dental and
Other Insurance Flexible spending account opportunity to contribute
up to $270 as a tax-free benefit for public transportation or
parking expenses Retirement benefits (401k) Employee discounts,
including discounted car rental and discounted prices on the
purchase of Avis/Budget cars * Above perks may vary based on
full-time/part-time status and location Who We Are: Here at Avis
Budget Group, you will be joining a team of 25,000 driven people,
performing with purpose. Together, we’re moving the future of
transportation forward with our innovative, customer-focused
solutions. Our culture is performance driven, where we encourage
and support each other to be at our best through leadership,
training, tools, and rewards. We are proud to make a positive
difference to the lives of our colleagues, customers, and
communities where we operate . The fine print: Avis Budget Group is
an Equal Opportunity Employer – Qualified applicants will receive
consideration for employment without regard to their race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability, status as a protected veteran or any other
category protected by applicable law. This advertisement does not
constitute a promise or guarantee of employment. This advertisement
describes the general nature and level of this position only.
Essential functions and responsibilities may change as business
needs require. The compensation and benefits information is
accurate as of the date of this posting. The Company reserves the
right to modify this information at any time, with or without
notice, subject to applicable law. This position may be with any
affiliate of Avis Budget Group. San Francisco California United
States of America
Keywords: Avis Budget Group, San Bruno , Customer Experience Specialist - FT, Customer Service & Call Center , San Bruno, California