Tech Writer in San Bruno, CA US at Apex Systems
Company: Apex Systems Inc.
Location: San Bruno
Posted on: February 25, 2021
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Job Description:
Tech Writer in San Bruno, CA US at Apex Systems
Responsibilities
- Work with designers and product managers to build consistent
brand, voice, and tone style guides for interactive voice
assistants (IVA) to support the clients NLP stack.
- Design, author, and build new IVA conversations and experiences
in the clients NLP tools.
- Write technical materials, such as API documentations, manuals,
or operating and maintenance instructions for products/tools
- Write, publish and maintain high-quality help content and
messaging
- Manage the production and publishing of documentation.
- Collaborate with engineers, product managers, developer relations
to work on given projects
- Identify user needs, use cases and metrics to focus
priorities.
- Write, edit and properly position white papers, presentations,
think pieces and other content for a variety of internal and
external audiences.
Qualifications
Minimum qualifications:
- BA degree in English, Journalism, Technical Writing, a related
field or equivalent practical experience.
- 3-5 years of experience writing software documentation in a web
production environment.
- Writing and editing experience. Must be able to provide writing
samples
- Ability to take initiative and require minimal supervision--
Preferred qualifications:
- Experience working closely with engineering and product
management teams as part of the software development process.
- Experience in working with interactive voice assistants,
chatbots, and IVR technology
- Experience in writing API documentation and help guides
- Track record of problem solving and innovation. If interested,
please contact jdresser@apexsystems.com EEO Employer Apex Systems
is an equal opportunity employer. We do not discriminate or allow
discrimination on the basis of race, color, religion, creed, sex
(including pregnancy, childbirth, breastfeeding, or related medical
conditions), age, sexual orientation, gender identity, national
origin, ancestry, citizenship, genetic information, registered
domestic partner status, marital status, disability, status as a
crime victim, protected veteran status, political affiliation,
union membership, or any other characteristic protected by law.
Apex will consider qualified applicants with criminal histories in
a manner consistent with the requirements of applicable law. If you
have visited our website in search of information on employment
opportunities or to apply for a position, and you require an
accommodation in using our website for a search or application,
please contact our Employee Services Department at
employeeservices@apexsystemsinc.com or 844-463-6178. Apex Systems
is an equal opportunity employer. We do not discriminate or allow
discrimination on the basis of race, color, religion, creed, sex
(including pregnancy, childbirth, breastfeeding, or related medical
conditions), age, sexual orientation, gender identity, national
origin, ancestry, citizenship, genetic information, registered
domestic partner status, marital status, disability, status as a
crime victim, protected veteran status, political affiliation,
union membership, or any other characteristic protected by law.
Apex will consider qualified applicants with criminal histories in
a manner consistent with the requirements of applicable law. If you
have visited our website in search of information on employment
opportunities or to apply for a position, and you require an
accommodation in using our website for a search or application,
please contact our Employee Services Department at
employeeservices@apexsystems.com (Do not submit resumes or solicit
consultants to this email address) or 844-463-6178. Join our Talent
Network!
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